Controller Not Connecting

PS4 Controller Connect.jpg
PS4 Controller Connect.jpg

Controller Not Connecting

from 159.00
  • Controllers not connecting to PS4 Pro console

  • Includes Bluetooth chip replacement

  • Warranty options available

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Technician's Notes

Is your PS4 Pro not connecting to controllers anymore even with a USB cable? Have you bought and tried multiple controllers and neither one of them works? This issue is caused by a failed Bluetooth chip that is soldered on the motherboard. In most cases this chip has to be replaced.

Before sending you PlayStation 4 Pro for repairs please ensure that you are not using a defective controller. If the problem persists with multiple DualShock 4 controllers then you may purchase this service and send your PS4 Pro in for repairs.